Privacy Policy

Welcome to The Coffee House! Whether you're a long-time regular member, or you're just visiting us for the first time, we value your online privacy - and, therefore, we'd like to take a quick moment to explain what personal information we collect, why we collect it, and what rights you have to have your personal information updated or removed.

What personal information do we collect?

From unregistered users, the following information is collected automatically by the software:
  • IP (Internet) Address;
  • Geographic Location;
  • Pages Visited;
  • Length of Visit;
  • Browser Information (Version, Operating System)
Additionally, the following information is collected from registered users:
  • Username/Login Name
  • Avatar or Profile Photo (if provided)
  • Email Address
  • Hashed Password
  • Website address, birthdate, location, biography, gender, personal notepad (if provided)
Further, any information which you choose to display publicly in your posts is collected and stored in our database. In order to assist with personal data protection, any information which makes you personally identifiable (e.g full names, full dates of birth) may only be posted in specific areas of the forum. For more information, please read our Personal Data Protection Policy.

How will my personal information be used?

Information from unregistered users is collected for the purposes of abuse prevention (in particular, IP addresses are collected to ensure compliance with any prior IP bans). Additionally, all traffic is routed through the CloudFlare network; this is necessary for the purposes of threat detection and mitigation (e.g. DDoS attacks), and additionally enhances website performance. This information is collected by CloudFlare for analytics purposes.

Email addresses provided by the user are used for the following purposes:
  • Account validation;
  • Updates to subscribed threads (if this option is selected);
  • Notification of receipt of new private messages (if this option is selected);
  • Sending/receiving emails to other users (if you have elected to share your email address with other members);
  • To send relevant information on board events and updates.
Once you have validated your account, if you do not wish to receive emails for any of the above purposes, you may disable these in your User Control Panel Options.

IP addresses are collected in order to prevent abuse and ensure that members who are prohibited from registering do not do so (for example, banned members). These are collected during any visit or forum interaction (e.g. posting or sending a private message), to enable us to track the history of any IP address which is used for abusive purposes. IP addresses are used for our internal purposes only, and are not shared with the public at any time.

Any other personal information which you have chosen to shared with us is not used for any purposes, and is posted on here with your consent only. You are free to withdraw this consent at any time; for further information, please read the section titled "I want my information changed or removed. What can I do?".

Will this information be secure?

Unless otherwise stated in this Privacy Policy or specifically requested by law enforcement officials, we do not provide personal information to anybody else. In particular, as we do not have adverts on our forums, we do not provide any personal data to anybody for marketing purposes.

We make every effort to ensure that your personal information remains secure from attackers. For example, we do not store your password in our database in plain-text form; instead, these are stored in hashed form. In the event of a data breach, you will be informed of the incident as soon as possible.

What about cookies?

In common with most websites, The Coffee House uses cookies in order to enhance the experience for users. These are tiny text files which are stored within your browser for a set amount of time, and retrieved when you return to the site. These are not shared with anybody, nor can they be used by any other website you visit. We use these for a variety of purposes, including the following:
  • Keeping you logged in;
  • Keeping track of which forums you have read;
  • Remembering which forums you have expanded and collapsed;
  • Loading the board with the theme you have chosen.
For full information, please read the MyBB documentation on cookies.

As noted previously, we do not have any advertisements - and, therefore, we do not set or use cookies for any marketing purposes.

Note that, as part of their posts, users may embed content from external sites (for example, YouTube videos). Interacting with such content may result in external sites setting cookies of their own (known as "third-party cookies"). We are unable to control these cookies directly; however, if they are of concern to you, all major browsers offer an option to block third-party cookies (as explained in this article).

I want my information changed or removed. What can I do?

You have a number of rights to access, modify, or remove your personal information, as follows:
  • If you wish to see what personal information about you is stored on our systems, you may request a copy of this information at any time. This will be prepared and sent to you via personal message within 28 days;

  • If you wish to have any personal information about yourself updated or removed, then you may edit it yourself (either by changing your User CP settings or by editing the relevant posts), or you may request that we remove it if you are unable to do so yourself. We will edit any information you request within 28 days (with the exception of IP addresses, the history of which we must archive in order to be able to combat spammers effectively);

  • If you no longer wish to be a part of the community, then you may request that your account be either anonymized or deleted (under the terms of our Account Deletion Policy). As part of this process, any personal information will typically be edited out of your user profile; any posts containing personal information about you will have this edited out; and any personal topics pertaining to you will be deleted (should you request this);

  • Your posts on this forum are not, in and of themselves, considered to be personal information. In the interests of protecting the integrity of existing discussions on the forum, any posts made by a deleted or anonymized user will remain (except for those which contain personal information on that user, which will be removed under the terms of the above point).

Is there anything else I need to know?

  • The Coffee House does not track users on other sites across the internet. Therefore, the 'Do Not Track' setting on your browser is not processed by this forum;

  • The privacy of children is considered to be especially important - and, therefore, we do not knowingly collect information from children under the age of consent for data collection. In the major English-speaking countries (USA, Canada, UK, Ireland, Australia, New Zealand), this is 13; however, some European countries (such as France and Germany) set ages of up to 16; please see this page for more details. If we discover that an underage user has registered an account on this forum and shared information about themselves, then this information (and the associated account) will be deleted.

  • This forum contains links to external sites, which may or may not be affiliated with The Coffee House. We are unable to control the content on these sites (or the privacy of any information which you share on these sites). Therefore, this policy will not apply to any external sites which are accessed via links on The Coffee House, and we cannot be held responsible for any information which you share on these sites.

Thank you very much for taking the time to read this policy. We wish you an enjoyable stay!

- The Coffee House staff